Connected Care for Health Plans
Enhancing Member
Benefits and Improving
Payer Outcomes
Improve Member Satisfaction with Connected Healthcare
Improve Member Experiences with Solutions That Enhance Outcomes and Increase Safety
Connect America’s scalable, proven connected health platform has been the trusted and reliable choice for the last 50 years. Our solutions enable Medicare, Medicaid and commercial health plans with at-risk populations to reduce costs, improve Medicare Star Ratings and attract and retain more members
Our complete platform, which includes personal emergency response services (PERS), remote patient monitoring (RPM) and medication management, supports members at all levels of acuity, from urgent needs to daily care—enabling at-risk populations to live safely and independently in their homes.
Telehealth that Connects Members to Care and Improves Plan Costs
Boost Member Satisfaction
Improve overall benefits with superior remote health services that boost Star Ratings.
Lower Health Costs
RPM and PERS reduce unnecessary readmissions, home visits and overall plan costs.
Attract More Members
Payers We Serve
Managed Care Organizations (MCOs)
Connect America’s remote healthcare solutions help increase membership, reduce retention, improve overall member satisfaction and lower costs.
PACE
Connect America provides nationwide support to over 20+ PACE sites, with connected care solutions that help enable independence, safety and health for seniors and at-risk participants.
Medicare Advantage
Connect America’s digital health and connected care solutions empower Medicare Advantage Plans to support the healthcare needs of their most vulnerable member populations.
Enable Independent Living with 24/7 Safety, Care and Support
Members will feel safe and secure in the comfort of their homes or on the go, with our PERS.
Deliver Timely Care and Increase Safety: Quick response times and access to urgent care can help reduce complications associated with falls, long lie times and other major health events.
Prevent Unnecessary Emergency Department (ED) Visits: 95% of calls do not require emergency care. Fast access to assistance or a caregiver can help reduce costs from unnecessary ED visits and hospitalizations.
Ensure Safer Recoveries and Prevent Injuries: Ensure members have safer recoveries pre- or post-hospitalization. With a more comprehensive picture of what is happening to individuals in their homes, caregivers can take proactive steps to improve safety.
Enable Independent Living with 24/7 Safety, Care and Support
Members will feel safe and secure in the comfort of their homes or on the go, with our PERS.
Deliver Timely Care and Increase Safety: Quick response times and access to urgent care can help reduce complications associated with falls, long lie times and other major health events.
Prevent Unnecessary Emergency Department (ED) Visits: 95% of calls do not require emergency care. Fast access to assistance or a caregiver can help reduce costs from unnecessary ED visits and hospitalizations.
Ensure Safer Recoveries and Prevent Injuries: Ensure members have safer recoveries pre- or post-hospitalization. With a more comprehensive picture of what is happening to individuals in their homes, caregivers can take proactive steps to improve safety.
%
Reduced hospital admissions ¹
%
Reduced hospital stays for patients ²
%
of alert calls do not require emergency care or escalation
Increase Member Satisfaction and Engagement With RPM
Connect America’s RPM helps increase engagement by offering multiple touchpoints. Members experience better access to care, 24/7 ongoing support, and education resulting in increased engagement and member satisfaction. Research published from Becker’s Hospital Review found that RPM programs were able to drive a 25% increase in patient satisfaction, which is an important measure in CAHPS scores.
%
Reduction in Hospitalizations ³
%
Decrease in Readmissions ⁴
%
Improvements to Patient Satisfaction ⁵
%
Cost Reduction ⁵
Medication Adherence to Improve Health Outcomes
Medication management helps ensure medication adherence to improve a member’s health, reduce adverse events due to over-or under-dosage of prescription medications. Medication adherence in older adults is critical to ensuring quality and length of life, better outcomes and overall healthcare costs. The numbers speak for themselves.
Medication Adherence to Improve Health Outcomes
Medication management helps ensure medication adherence to improve a member’s health, reduce adverse events due to over-or under-dosage of prescription medications. Medication adherence in older adults is critical to ensuring quality and length of life, better outcomes and overall healthcare costs. The numbers speak for themselves.%
of patients do not take medications as prescribed, causing increased home and hospital visits.⁶
%
of hospital admissions of adults 65+ are related to inappropriate medication adherence.⁷
premature deaths in the U.S. each year result from medication non-adherence.⁸
in healthcare costs that could be curtailed annually by addressing medication adherence.⁹
Success for Payers and Providers
Ray F. SSM Health
We have had multiple patients press their medical alert pendant after their heart stopped beating for a short time, and because this remote technology enabled them to receive timely care, they survived. It’s clear Connect America cares about the patient as much as we do. By working with a reliable partner, we’ve been able to collaborate and problem-solve when needed to ensure the best possible patient outcomes."
Theresa B. Ocean Health Initiatives
Connect America’s RPM solution is a gamechanger for OHI's efforts to improve care for our underserved, vulnerable patient populations. Utilizing RPM has made a meaningful impact on the lives of our patients, which is what we care about most. This technology allows us to provide considerate and timely treatment to patients that typically require a significant amount of care. By being able to intervene earlier we have seen significant improvements in patient outcomes."
Michelle M. St. Peter’s Health Partners
We have been thrilled with Connect America! ConnectVitals is a huge improvement over our previous provider. We are able to give new equipment and enhanced technology features to our members while reducing costs. They truly partner with us and actively help us grow the program.”
Lynette T. Director of Finance, The Eddy
Mary K. The PACE Place
Paloma H. President and CEO, Urban Health Plan
Recognized for Excellence
AVIA Marketplace Top 50
Recognized as a Top Company in Remote Patient Monitoring after extensive research and company outreach by AVIA Marketplace, the leading digital health marketplace.
Black Book® Emerging Solution
Named by healthcare research firm Black Book as one of 50 emerging solutions poised to create a more integrated, patient-centric ecosystem within healthcare IT.
Top 28 Companies to Watch
Featured on the Best Company list of Top 28 Companies to Watch in 2023, which showcases businesses that exhibit significant promise in several key areas.
Why Choose Connect America?
Proven
For the last 50 years, our connected health platform has been the safe, reliable choice for individuals, health plans and providers nationwide.
Trusted
More than 3,000 provider partners and health plans in the U.S. trust Connect America for delivering access to safety and care while preventing unnecessary hospitalizations.
Reliable
Our systems process over 850,000 emergency signals and data transmissions each month and protect more than 900,000 subscribers.
1. Dimensions in Health Service 2. Southern Medical Journal (1995) 3. AJMC 4. New England Healthcare Institute 5. Becker's Hospital Review (2018) 6. Mayo Clinic Proceedings (2011) 7. Arch Intern Med. (2011) 8. Business Health (1998) 9. American College of Preventive Medicine (2011)